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Terms & Conditions

TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of
www.urbanfreestyledog.com (the “Site”). This Site is owned and operated by Eleanor Turner &
Eszter Monostori. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and
agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of Eleanor Turner & Eszter
Monostori and the Site’s creators. This includes, but is not limited to images, text, logos, documents,
downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 16 years old. By using this Site, users agree that they are over
16 years old. We do not assume any legal responsibility for false statements about age.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and
not to:

– Harass or mistreat other users of our Site;
– Violate the rights of other users of our Site;
– Violate the intellectual property rights of the Site owners or any third party to the Site;
– Hack into the account of another user of the Site;
– Act in any way that could be considered fraudulent;
– Post any material that may be deemed inappropriate or offensive; or
– Debating or arguing about dog training ideologies..
If we believe you are using our Site illegally or in a manner that violates these Terms and
Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also
reserve the right to take any legal steps necessary to prevent you from accessing our Site.

User Contributions
Users may post the following information on our Site:
– Photos;
– Videos; and
– Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.

Accounts
When you create an account on our Site, you agree to the following:
1. You are solely responsible for your account and the security and privacy of your account,
including passwords or sensitive information attached to that account; and
2. All personal information you provide to us through your account is up to date, accurate, and
truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if
you violate these Terms and Conditions.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
– Dog Training Online Learning.
We are under a legal duty to supply goods that match the description of the good(s) you order on
our Site.
These Terms and Conditions apply to all the goods that are displayed on our Site at the time you
access it. This includes all products listed as being out of stock. All information, descriptions, or
images that we provide about our goods are as accurate as possible. However, we are not legally
bound by such information, descriptions, or images as we cannot guarantee the accuracy of all
goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we
cancel your order and have already processed your payment, we will give you a refund equal to the
amount you paid. You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or
accuracy of goods and services made available by third parties on our Site.
User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods
and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and
services sold by users on our Site. However, if we are made aware that a user is violating these
Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and
services on our Site.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive
notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: Users can cancel at any time and not further
payment will be taken.
Payments
We accept the following payment methods on our Site:
– Credit Card; and
– Debit.
When you provide us with your payment information, you authorise our use of and access to the
payment instrument you have chosen to use. By providing us with your payment information, you
authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the
right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to
cancel your contract to purchase goods from us within 14 days without giving notice. The
cancellation period:
– Will end 14 days from the date of purchas when you purchased digital content that was not
supplied on a tangible medium.
To exercise your right to cancel you must inform us of your decision to cancel within the
cancellation period. To cancel, contact us by email at support@urbanfreestyledog.com or by post at
479 Long Cross, Bristol, BS11 0SJ. You may use a copy of the Cancellation Form, found at the end
of these Terms and Conditions, but you are not required to do so.
The right to cancel does not apply to:
– Goods or services, other than the supply of water, gas, electricity, or district heating, where
the price depends upon fluctuations in the financial market that we cannot control and that
may occur during the cancellation period;
– Custom or personalised goods;
– Goods that will deteriorate or expire rapidly; and
– Newspapers, magazines, or periodicals, except for subscriptions to such publications.

Effects of Cancellation
If you provide express consent to the supply of digital content during the cancellation period and
acknowledge that your right to cancel the contract is lost by the supply of digital content during the
cancellation period, you will no longer have a right to cancel the contract.
We will make the reimbursement using the same form of payment as you used for the initial
purchase unless you have expressly agreed otherwise. You will not incur any fees because of the
reimbursement.
This right to cancel and to reimbursement is not affected by any return or refund policy we may
have.

Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer
protection legislation in your jurisdiction applies and cannot be excluded, these Terms and
Conditions will not limit your legal rights and remedies under that legislation. These Terms and
Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict
between these Terms and Conditions and that legislation, the mandatory provisions of the
legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not
responsible for the content, policies, or practices of any third party website or service linked to on
our Site. It is your responsibility to read the terms and conditions and privacy policies of these third
party websites before using these sites.

Limitation of Liability
Eleanor Turner & Eszter Monostori and our directors, officers, agents, employees, subsidiaries, and
affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses
including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Eleanor Turner
& Eszter Monostori and our directors, officers, agents, employees, subsidiaries, and affiliates from
any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your
use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be
inconsistent or invalid under applicable laws, those provisions will be deemed void and will be
removed from these Terms and Conditions. All other provisions will not be affected by the removal
and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance
with the law and to reflect any changes to the way we operate our Site and the way we expect users
to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
07766 393030
support@urbanfreestyledog.com
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Effective Date: 5th day of June, 2023